In the app
- Open Bloc and tap your photo or initials, top left of Home
- Tap Account
- Under Danger zone, tap Delete account
- Tap Delete account again to confirm
If Bloc asks you to sign in again, sign out, sign back in and start over. You can't undo a deletion.
Before you can delete
- You hold a share in a bloc. Cash out of that bloc first.
- You're the only custodian of an account with an open position. Hand the account to someone else in that bloc first.
Bloc tells you which bloc or account, with a button to go there.
What happens to your data
REMOVED
- Your phone number
- Your name, replaced with “Former member”
- Your profile photo
- Your devices and notification settings
- Your sign-in. Sign up again with the same number and you start fresh.
- Accounts you connected are disconnected
STAYS
- Your blocs' shared records: messages, proposals, votes, positions and the money history. They stay so the bloc's history still adds up.
- Copies in backups and system logs, until they expire
Can't open the app?
Email support@heybloc.com and ask us to delete your account. Include the phone number you sign in with. We'll text a code to that number. Reply with it to confirm.